Returns & Refunds

If an item of clothing you have ordered is not quite right, you can return it to us at the address below within 14-days.

All returns must be in their original packaging, unworn with tags attached with no make-up markings or pet hairs.

Please note : Personalised clothing and our custom shoes are made just for you and cannot be returned.

What do I do if my customisation is incorrect?

If you have received your  order and the customisation is incorrect please contact us on the day you receive your order.  Please note we cannot be held responsible if you have ordered the wrong size, provided an incorrect spelling or chosen the incorrect customisation.

Items supplied incorrectly must be returned to us within 7-days from the days you inform us of the error.

Returns Address:

Unit E03b
110 Butterfield Great Marlings
Luton
LU2 8DL