Just add your faves to cart, head to checkout, and follow the steps—easy.

Most of our pieces are handmade with care, which is why they’re that bit more special (and worth the wait).

We do our best to show everything as accurately as possible, but because items are handmade, slight variations can happen—each piece is unique.

If your order hasn’t been processed yet, we’ll try our best! Message us ASAP and we’ll see what we can do.

Yes! A large number of our products can be customised—check the product page for details.

Standard delivery is usually 2–5 working days as most items are handmade.

Yes! Selected items are eligible for 1–2 working day express delivery—you’ll see this on the product page.

Of course. Once your order is dispatched, you’ll receive tracking details so you can stalk your parcel like we all do.

UK standard delivery is free.


Yes, we ship worldwide (with a few exceptions—see below).

Europe: 10–15 working days
USA & Canada: 10–20 working days
Rest of the world: up to 20 working days

Depending on your country, you may be charged customs or import fees. These are set by your local authorities and are the customer’s responsibility—we don’t cover these.

At the moment, we don’t ship to the Middle East or South Africa.

Yes, as long as it meets our return conditions.

Unfortunately, no—custom pieces are made just for you 💔


Message us with your order details and we’ll guide you through it.

Unless the item is faulty or incorrect, return postage is the customer’s responsibility.

Once we receive your return, refunds are usually processed within 14 days.

Check the sizing info on the product page—if you’re unsure, just ask us!

You can return eligible items, but we always recommend double-checking sizing before ordering (especially for custom pieces).

We accept all major payment methods at checkout.

100%—our checkout is secure, so you can shop stress-free.

Treat your pieces with care 💖 Specific care info will be on the product page if needed.